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1800-0-ACTION

1800-0-228-466

Action Insurance Brokers will be closed for the holiday season from 12pm Tuesday 24th December 2024 and will reopen on Monday 6th January 2025.

During our closure we regret we cannot respond to queries, provide quotes or accept instructions to arrange insurance covers, however we do understand that unfortunately the holiday season provides no exemption to claims events and things happen, so we have put some contingency arrangements in place to support our clients.

Should you incur a claim during our closure or after hours, assistance and claim lodgement is available from your Insurer- please find some key contacts below.


    • If a claim has occurred and you are unable to contact the insurer directly and emergency repairs are required or an urgent insurer assessment required please contact your local ACTION Office and follow the prompts to access contact with our emergency claims response service (please note this service is for urgent or emergency claims notification only). Kindly note, no other insurance services can be accessed via this emergency contact service.

      Bella Vista NSW: 02 8935 1500        Penrith NSW: 02 4731 8711        QLD: 07 5562 5850        Parramatta NSW: 02 9633 8600

Make a Claim

The Action Insurance Brokers Team has immense experience in managing a diverse range of claims over the Company’s 30 year history - from motor collisions to Businesses suffering total losses due to storm or fire damage.

On occasions our clients have been affected by extreme events that put their prime assets and livelihoods at risk.

Our Team of dedicated and caring claims professionals offer support and assistance in managing a claim, from lodgement to completion in a manner that delivers the best possible outcome.  Our Team’s involvement will assist to reduce the stress created by an adverse event. We will co-ordinate communication between the Insurer and all the various parties from assessors to repairers to claims investigation specialists..

We are committed to delivering personalised service that keeps you fully updated on the progress of your claim.

Furthermore, given Australia’s ever changing climatic conditions and seasonal weather events where extreme weather conditions are not uncommon, Action has the systems, processes, technology and most importantly – the right people to ensure that regardless of the situation, timely settlement can be attained. We have additional specialist resourcing that can be seamlessly engaged in the event of a sudden influx of claims so we can continue to deliver a high standard of service delivery regardless of the event.

 

Emergency / After Hours Contacts

 

For Emergency help in
flood, storm or major weather event
call

State Emergency Services on 132 500

FOR EMERGENCY MAKE SAFE BUILDING REPAIRS

PATTERSONS BUILD GROUP on 1300 722 272
or by filling in the contact form here. 

 

For Glass repairs – windscreen,
glass in home / office or shop contact

O'Brien Glass on 1800 645 011
( costs may apply dependant on policy coverage)

Insurer Emergency / After Hours Directory

InsurerNumber
360 Plant & Equipment

1800 845 092

AIG Commercial

1300 761 195

AIG Personal

1300 121 251

Accident & Health

02 9251 8700

Allianz

13 10 13

Ansvar Insurance

1300 650 540

Axis Underwriting

03 8660 7066

Berkley Insurance

02 9275 8508

Berkshire Hathaway

1300 380 377

Blue Zebra

1300 253 692

CGU

132 481

CHU

1300 361263
After Hours 
1800 022 444 

Chubb

02 9273 0100

Club Marine

1300 002 582

Dawes

1300 188 299

DUAL Travel / Corporate Services Network

02 8256 1770

Emergence UW

1300 799 562

Enthusiast

1800 101 045

Fleetsure

02 9299 5777

Global Transport

1800 783 251

HMIA

02 9227 8400

Hollard Commerical

1300 306 226

Hollard Personal

1300 020 287

iCare

137722

Longitude

1300 442 676

Mansions

1300 738 308

MB Insurance

02 9966 9777

Mecon

02 9252 1040

Miramar

1300 552 446

NM Insurance

1300 996 110 

NTI

1800 684 669

QBE

1800 023 387

QUS

1800 940 830

SGUA

1800 355 559

SLE

02 9249 4820

Strata Community Insurance

1300 724 678

Strata Unit Underwriters

1300 668 066

SURA Bus

 02 9930 9580

Underwriting Agencies of Aust (UAA)

02 4925 6666

Vero Insurance Limited

1300 888 073

Zurich Insurance

132 687