Policy updated - 10th September 2020
Our Privacy Commitment
At Maglia Nera Tours Pty Ltd (MNT) and its related entities we are committed to protecting your privacy and ensuring that any data we have on you is safe and secure.
We know we have legal and ethical responsibilities relating to the management of personal, health and sensitive information generated during fundraising or during any of our services delivered.
We are bound by the Australian Privacy Principles in the Privacy Act 1988 (Cth), and by relevant State and Territory privacy laws; and remain ready and committed to complying with these requirements at all times
Our Privacy Statement
This statement explains how we collect, use and protect your information. It is our current policy for dealing with the control, processing and use of personal information. The policy is available from our website.
How do we collect your information?
We collect personal information in a number of ways, including:
- Registration Form: where we collect your personal details such as first & last name, email, address, date of birth.
- Contact Us : where you submit your personal details through our website form or contact us direct via our email addresses
- Direct: via phone or personal interaction
What information do we collect?
MNT only collects personal information on individuals that is necessary to conduct our business activities. The personal information MNT collects varies depending on the purposes for which MNT is collecting the information. We set out our purposes in the section below entitled “The Purposes of Collection”.
MNT may collect personal information such as name, gender, addresses, telephone numbers, email addresses, date of birth and Parent/Guardian details. MNT may also collect personal information from publicly available sources such as online information directories, online social media sources, telephone directories or company websites. MNT may also collect anonymous traffic data on our website to improve our services and to use remarketing or similar audience features to reach people who have previously visited our web sites.
Where lawful and practicable, you will be given the option to deal with us without identifying yourself, such as making an inquiry about activities we might undertake.
If you do not provide some or all of the personal information requested, we may not be able to offer you our services or respond to you correctly. For example, if you do not provide us with all of the personal information we request when you are making a donation or purchasing merchandise, we may not be able to process that donation or merchandise order correctly or to correctly issue you with a tax-deductible receipt. If you apply for a volunteer or paid position with MNT and do not supply all the personal information we request, we may not be able to process your application correctly or respond to you on a timely basis.
When it is important and when we are able, we will let you know the effects of a failure to provide personal information, if and when the situation arises.
HOW WE COLLECT AND HOLD DATA
We collect personal information in a number of ways, both directly and indirectly.
We may contact you directly or you may contact us directly; such as by telephone, or through manual or online donation forms, registrations or transactions, or by ordering merchandise, or taking part in an event or a contest, such as a raffle. At an event, we may take your picture and ask for personal details. We also request personal information in application forms when seeking volunteers, or filling student or paid staff roles.
We hold personal information electronically and in hard copy form, both at our own premises and with the assistance of our service providers. We take security steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure. These steps include a network firewall, encrypted transmission of electronic data, up-to-date anti-virus software, regular monitoring of all network traffic and strict access control policies on electronic data including authorisation of user log-ins and password levels. We also confirm that any third party service providers we use also have satisfactory processes in place. We secure any paper files in locked locations with restricted physical access and use of security alarms. We also take measures in respect of destroying or de-identifying personal information that is no longer needed for any lawful purpose. In relation to receiving donor or participant payments, MNT uses Secure Socket Layer (SSL) certificates, which is a generally accepted standard for secure commerce transactions.
THE PURPOSES OF COLLECTION
We collect personal information for purposes which are directly related to one or more of our functions or activities.
These purposes include:
- Processing of donations or merchandise orders, including issuing tax receipts (carried out by Beneficiaries);
- Registration for some event, contest or activity and acknowledgement of your participation;
- Recruitment of volunteer roles, student positions, paid staff or contractor roles;
- conducting surveys on particular topics; or
- informing you about our work and activities.
We may also use personal information collected in any way to contact you for any of our purposes and to seek your participation in future in any one of these activities.
ACCESS TO AND CHANGES TO PERSONAL INFORMATION
Where the personal information is used in connection with communicating our fundraising activities and needs, you may contact us to amend the ways in which we communicate with you, what we contact you about and the frequency of such contacts.
If you wish to allow another person to access your details (including family members) you need to notify us in writing and this request will be noted on your record.
For security purposes, MNT will require you to identify yourself, such as provide us with your date of birth or answer another security question, before providing information that we hold about you.
USE OF DIGITAL SERVICES AND COOKIES
Our contact details are:
Maglia Nera Tours Pty Ltd
PO Box 207
Freshwater NSW 2096
Phone: 0404 679 146
For information about privacy generally, or if your concerns are not resolved to your satisfaction, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au and on 1300 363 992.